Communication is the language of leadership.
It’s the universal language that leaders in every walk of life speak fluently. From professional athletes, top executives, and pastors, to parents, professors and politicians. All of these individuals have mastery in effective communication.
So what is effective communication?
Complex Ideas in Simple Terms
The first half of effective communication is in our ability to describe complex ideas in simple terms that everyone can understand.
So for example, let’s say you’re delivering a speech to a mixed audience. Some are elderly people, some are middle aged, and some are young. How do you ensure your messages are being communicated properly?
Science tells us that 65% of people are visual learners. So for starters, having a presentation with mostly images and videos would be strategic. Using a combination of beginner level and advanced vocabulary would also be smart. And making comedic references that appeal to both younger and older individuals would also be a good idea.
Emotional Intelligence
The second half is in our ability to gauge how people want to receive information. We need to be aware of the audiences’ energy level, match it and then add 10%. If we’re overly energetic, it can be seen as annoying or even corny. And in some cases, if we’re too “cool”, it can be seem disingenuous. So finding that perfect balance is the key.
The other important factor pertaining to emotional intelligence is knowing when to move on. Don’t get stuck on a subject that the audience isn’t responding to in a favorable manner. Be mindful at all times and use sound judgement when it matters.
In business and life, communication isn’t everything. It’s the only thing. If we can explain complex ideas in simple terms, our messages will never get lost in transit. And if we can use our emotional intelligence to gauge how people like to receive information, we’ll eventually become fluent in the language of leadership.